Terms of Service

Terms of Service
Last updated: Apr 8, 2022


These are the terms and conditions of use of SkinsMonkey (the Terms of Use) between you (you or User) and:

Virtual Asset Empire Ltd,
13 Kypranoros Str.,
Evi Building, 1st Floor, Office 102,
1061 Nicosia, Cyprus


Please read carefully the Terms of Use before using SkinsMonkey as further stated below.

By creating a SkinsMonkey account (the Account), accessing or using SkinsMonkey through SkinsMonkey website https://skinsmonkey.com/ (the Website), you agree to be bound by the Terms and Conditions, Privacy Policy, which together constitute the entire legally binding agreement between you and SkinsMonkey, governing your use of our service (collectively, the Agreement).

By accessing the Website to use the services provided by SkinsMonkey you signify that you have read, understand, have the legal capacity to and hereby agree to be legally bound by and to comply with the Terms of Use in full.


SkinsMonkey is an online platform that allows Steam-registered users to search, trade and purchase Steam-supported virtual items between each other in accordance with the Terms and Use. SkinsMonkey is not affiliated in any way with Valve Corporation and its affiliates (collectively Valve).

By accessing SkinsMonkey, you agree that the terms of any respective Steam subscriber agreements and/or terms and conditions, and/or policies shall apply to you in all respects. Any warranties, rights, obligations or other contractual relationships that you may have with respect to your Steam account and Valve shall remain consistent with, and part of the Terms of Use hereof.

All virtual items listed on the SkinsMonkey website belong solely to the Company. There is no option for users to list their virtual items for sale nor withdraw any funds from the website. SkinsMonkey is not related to online gambling and does not run any drawings, lotteries and/or virtual casinos.


You must be at least 16 years of age to use SkinsMonkey.

Users under the age of 18

If you are under the age of 18, please ask your parents or your legal guardian to read and accept the Terms of Use on your behalf before proceeding further with using SkinsMonkey unless you are not obliged to do so in accordance with your local jurisdiction. By continuing using SkinsMonkey you affirm that you have understood and accepted the Terms and Conditions. If you (or your parent or legal guardian, if applicable) do not agree with the Terms and Conditions, then you may not use or access SkinsMonkey or any part thereof. By creating an account as further stated below, you represent and warrant that you are a "natural person" who is over the age of 18 or whose parent or legal guardian have accepted and agreed to the Terms and Conditions.

By using SkinsMonkey, you hereby unconditionally declare, warrant and guarantee that:

  • according to your local jurisdiction you are of legal age and eligible to enter into the Agreement;
  • according to your local jurisdiction you have no restrictions to use SkinsMonkey;
  • you will comply with the Terms of Use and all applicable laws and regulations and will not directly or indirectly use SkinsMonkey for any illegal activities;
  • you have all necessary and relevant experience and knowledge to deal with virtual items, have a full understanding of their framework, are aware of all the merits, risks and any restrictions associated with virtual items including their purchase and use, as well as the necessary and relevant expertise and knowledge to trade, sale and/or purchase them, and accept the sole responsibility for any decisions made in respect of such items within SkinsMonkey;
  • you are a rightful holder of all the virtual items associated with your Steam ID.


You acknowledge that we reserve the right to:

  • perform a KYC check on any registered user at any given time
  • refuse any trade of any virtual item;
  • reverse any trade of any virtual item with refund of the money paid;
  • modify, suspend and/or discontinue SkinsMonkey, Website, content, features or offers with or without notifying you beforehand;
  • provide different capabilities and/or features for our Website, without any recourse to you or without any rights of claim assignable to you;
  • undertake any actions as may deem appropriate in response to actual and/or suspected violations of these Terms and Conditions, including, but not limited to the suspension and/or termination of your access to SkinsMonkey and/or Website and/or Account;
  • restrict the usage of SkinsMonkey and/or Website without prior notification for any registered user


In order to use SkinsMonkey you must sign-in through your Steam user account provided by Valve.

By signing-in you authorize us to access and use certain Steam user account information, including, but not limited to your public Steam profile and the list of your virtual items. To know more about the personal data we collect from you and how we use it, please visit our Privacy Policy.

Upon signing-in, your individual SkinsMonkey account (the Account) will be created automatically and you will be assigned with your personal SkinsMonkey (the Account ID) to monitor your virtual items and SkinsMonkey balance.

You are solely responsible for managing and safeguarding your login credentials, maintaining the confidentiality and restricting access to your Account, as well as for all activities that occur under these credentials. It is your responsibility to ensure that your use of SkinsMonkey within your Account is in compliance with any applicable laws or regulations.


If we suspend that you are in a material breach of the Terms of Use and any other SkinsMonkey policy, we may undertake the following actions subject to our discretion without prior notice:

  • Suspend your Account;
  • Suspend any transactions without any refund;
  • Terminate your Account with immediate effect.

We further note that if the breach is not material, we may provide you with a notice of 14 days to give you the opportunity to rectify the breach subject to our discretion.

We note that we can undertake any and all of the above actions subject to our discretion without any liability or further obligation of any kind whatsoever to you or any other party.


Using SkinsMonkey you can exchange and/or purchase any virtual item available on the SkinsMonkey Website.

In case the virtual item you exchanged was more expensive than the one you received, extra money from the exchange will be saved on your SkinsMonkey Balance and can be used later. However, there is no guarantee that there will be any available items for that price.

In the event that the virtual item you wish to exchange is of lesser value than the one you wish to obtain, then, you may pay the difference by using your SkinsMonkey Balance.

To purchase a virtual item you can either use a payment method supported by a third-party payment service provider (the Payment Method) made available to you by SkinsMonkey or your SkinsMonkey Balance.

You are solely responsible for reading and understanding all and any terms and conditions of any transactions conducted on, via or as a result of using SkinsMonkey.

All trades made on SkinsMonkey are independent from each other.


Any trades and virtual item transactions conducted on SkinsMonkey are final and not subject to a return, refund and/or cancellation.

Balance Deposits with eligible methods are subject of the following refund and cancellation terms.

Credit Card and Debit Card

Credit and Debit Card payments are eligible to full refund as long as the balance have not been spent or otherwise modified by the user.


SkinsMonkey makes available a prepaid balance on SkinsMonkey Website (the Balance). Your SkinsMonkey Balance may only be used to perform transactions within SkinsMonkey.

To access SkinsMonkey Balance you may be asked to provide registration details, including without limitation a Payment Method (as defined below) a related billing address and all necessary KYC information about the Account owner.

SkinsMonkey Balance does not constitute a personal property and has no value outside the Website.

SkinsMonkey Balance funds are non-transferable to another service or person and do not accrue interest.

SkinsMonkey does not provide any crypto-fiat, fiat-crypto or any other currency exchange services and does not act as such exchange.

At any time your SkinsMonkey Balance shall not exceed the amount equivalent to EUR 15.000.


SkinsMonkey is entitled to use payment methods for the purpose of depositing SkinsMonkey Balance in order to purchase and/or exchange virtual items by the User (the Payment Methods). The respective Payment Method provider is primarily responsible for facilitating the payment of your transactions conducted on the Website and providing to the User payment-related customer support.

SkinsMonkey is not responsible for any delays in payment and/or actions of the respective Payment Service provider. The terms and conditions between the Payment Method and the Users who utilize the payment services are governed by separate agreements and are not subject to these Terms of Use.

All monetary transactions are made in US dollars, including all applicable taxes. In this respect, your payment will be converted into USD at the time of the payment, if applicable.

By performing transactions via SkinsMonkey you acknowledge and confirm that you are the owner or an authorized user or of all payment accounts, bank cards or any other payment methods you use to make any payments.

You are responsible for the payment of any fees, taxes or other costs, associated with the conduction of transactions via the Payment Method or the applicable duties and taxes imposed by your local authorities. The respective charged amounts shall be indicated on the respective payment page of the relevant Payment Method. The list of available Payment Methods shall be solely defined by SkinsMonkey and indicated on SkinsMonkey Website.

By performing transactions via SkinsMonkey you acknowledge and confirm that you are the owner of all payment accounts, bank cards or any other payment methods you use to make any payments.

Any payment made on SkinsMonkey can be subject to account restriction until a KYC check is completed. All payments larger than $1000 in a short time period are also subject to a KYC check.


SkinsMonkey commission is set separately for each specific case of exchange and/or purchase of a virtual item, and varies from 0 to 20% of the declared value of the relevant virtual item.

Due to market conditions and dynamics, we are unable to provide information on the exact rate for each exchange and/or purchase.

By using SkinsMonkey and/or accessing the Website you unconditionally accept SkinsMonkey commission as stated above.


The SkinsMonkey logo and any SkinsMonkey product or service names, logos or slogans and/or any other intellectual property that may appear on the Website or service are trademarks of SkinsMonkey and our affiliates and may not be copied, imitated or used, in whole or in part, without our prior written permission. In addition, the features of the Website and their content, designs, magnetic translations, domain names, downloadable documents, digital conversions including, without limitation, all page headers, custom graphics, button icons and scripts, constitute the intellectual property of SkinsMonkey and may not be copied, imitated or used, in whole or in part, without our prior written permission.

Any trademarks, logos, skins, artworks and other objects of intellectual property (either registered or unregistered), presented on the Website, belong to their respective owners and there are no implied licenses to use them, unless otherwise stipulated by the owner in writing. Any unauthorized use is an infringement sanctioned by the applicable legislative framework.


The Service is provided via the Website and/or on any SkinsMonkey platform "as is", we make no warranties, expressed or implied, and we hereby disclaim and negate all and any warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of SkinsMonkey and/or materials in relation to our Service or otherwise relating to such materials or on any sites and/or affiliated parties linked to this site.

To the extent permitted by applicable law you shall indemnify, and hold harmless SkinsMonkey, its licensors, licensees, distributors, agents, representatives and other authorized users, and all of the foregoing entities' respective officers, directors, owners, employees, agents, representatives, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, attorney fees, and expenses arising out of or in connection with your use of SkinsMonkey, your violation of the Agreement, the sale, purchase, and/or use of any virtual items, your violation of any third party right, including, but not limited to, copyright, trademark, or privacy right, and any submission by you that causes damage to a third party.

You agree to cooperate as fully as reasonably required in the defense of any claim. SkinsMonkey reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You shall not enter into any agreement that affects the rights of SkinsMonkey without SkinsMonkey's prior written approval.


Neither SkinsMonkey nor any other party involved in creating or delivering the Service and/or Website shall be liable for any direct, indirect, incidental, special, punitive, consequential, or exemplary damages arising out of or in connection with any use of, or inability to use, the Services, the Website or the sale, purchase, or use of the virtual items.

The Website, or Service may contain links to other third-party websites. We are not in any way responsible for the content of such links as these are not in any way monitored by us. We shall not be held liable and/or responsible for the content of such third-party websites and accept no liability for any loss or damages occurring as a result of or relating to the use of these websites. We note that if you access these third-party websites, you do so at your own risk.

The foregoing limitation applies regardless of the nature of the cause of action (whether breach of contract or tort, including negligence) and even if SkinsMonkey has previously been advised of, or reasonably could have foreseen, the possibility of such damage or loss.

The foregoing limitation applies to all damages arising out of or in connection with any use of, or inability to use SkinsMonkey, the Website, or or, including but not limited to: errors, mistakes, or inaccuracies; personal injury or property damage; any unauthorized access to or use of our secure servers, including any personal or financial information stored therein; any bugs, viruses, trojan horses, or the like that may be transmitted through the application or services; and/or any goods sold or purchased.

To the extent that any jurisdiction does not allow the exclusion or limitation of any incidental or consequential damages, the above limitation shall apply to the extent permissible under applicable law.

SkinsMonkey's aggregate liability to a User in any circumstance is limited to either the amount paid by the user to SkinsMonkey during the year preceding the claim or $100, whichever is greater.


We may make changes to this Agreement and to SkinsMonkey from time to time without prior notification. We may do this for a variety of reasons including changes in or requirements of the law, new features, or changes in business practices and/or any other reason. The most recent version of this Agreement will be posted on the Website, and you should regularly check for the most recent version. If the changes include material changes that affect your rights or obligations, we will notify you of the changes by reasonable means, which could include notification through SkinsMonkey or via email. If you continue to use SkinsMonkey after the changes become effective, then you agree to the revised Agreement.


If you wish to terminate this Agreement as between you and SkinsMonkey, you can do so at any time by no longer accessing and/or using SkinsMonkey.


You may request us to delete your Account without cause at any time via sending us an email at [email protected]. If you close your Account, then you will not be able to use the Service.


No waiver made by SkinsMonkey of any breach or any provision of this Agreement shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.


If any provision of these Terms of Use is deemed invalid and/or unenforceable under any statute, regulation, ordinance, legislation or by an arbitrator or court of competent jurisdiction, then such provision shall be deemed reformed or deleted but only to the extent necessary to comply with such statute, regulation, ordinance, arbitrator, or court, and the remaining provisions shall remain in full force and effect.


SkinsMonkey may assign, subcontract or otherwise transfer its rights and/or obligations hereunder without notice to you or obtaining your consent. You may not assign, subcontract or otherwise transfer your rights and/or obligations hereunder.


All enquiries relating to the construction, validity, enforcement and interpretation of this Agreement shall be governed by and construed and enforced in accordance with the laws of Cyprus. Any claims shall be sent to Virtual Asset Empire Ltd, 13 Kypranoros Str., Evi Building, 1st Floor, Office 102, 1061 Nicosia, Cyprus and e-mailed to [email protected].


A party seeking a court resolution of a dispute shall first send a written claim to the other, by certified mail or courier, or in the event that we do not have a physical address on file for you, by electronic mail ("Claim"). SkinsMonkey address for the claim is: Peiraios 30, 1st floor, Flat 1, Strovolos 2023, Nicosia, Cyprus and e-mailed to [email protected].

The Claim must describe the nature and basis of the claim or dispute; and set forth the specific relief sought. We agree to use good faith efforts to resolve the Claim directly, but if we do not reach an agreement to do so within 30 days after the Claim is received, you or SkinsMonkey may commence a court proceeding to the courts of Cyprus located in Nicosia, subject to the applicable legislation of Cyprus.

This provision shall not be deemed to deprive the consumer of the protection afforded to you by the applicable rules relating to contractual obligations of the law of the state in which you have your habitual residence.


Where permitted under the applicable law, you agree that you may bring claims against SkinsMonkey only in your individual capacity and not as a plaintiff or class member in any purported class or representative action.


Should you have any questions, enquiries, remarks, complaints or comments regarding the Service, our Website, or this Agreement please contact our Support team at [email protected]. We will reply to you as soon as possible.

Please be informed that technical support is only provided via SkinsMonkey Live Support Chat.