This article will help you understand the refund process. To initiate the refund process please contact us via live support chat and provide the transaction ID of chosen payment with the refund’s reason.
According to our official Refund Policy we initiate the refunds in particular situations:
If one of these situation happen to you, please contact us via live support chat. Tell our Agents about the refund reason and provide the transaction ID. If you paid via cryptocurrency prepare also the address of your wallet.
Support team will help you with the whole process and answer all the questions.
Our support team is here to help you with any questions or concerns you may have